Since coffee flavors are subjective, we do not offer returns on that, unless there is physical damage, busted bags that is out of either party’s control.
Unworn apparel & unused vault gear may be returned or exchanged within 7 days of receiving your order, and with a receipt or proof of purchase.
Refunds or exchanges from the retail store is only if the item comes in defective or damaged. We are not responsible for wrong sizes ordered or if you decide you don’t want or like the item.
If you have any questions or concerns about your order, please reach out to us and we will be happy to assist you.Disclaimer:To be eligible for a return, on any gear, apparel or other products items must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds or exchanges from the retail store is only if the item comes in defective or damaged. We are not responsible for wrong sizes ordered or if you decide you don’t want or like the item.
If you have any questions or concerns about your order, please reach out to us and we will be happy to assist you.Disclaimer:To be eligible for a return, on any gear, apparel or other products items must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
